Privacy Policy

This privacy policy sets out how we (Two Big Ears Ltd.) use and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy in the future by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 08 April 2015.

What we collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may send you emails on future releases and bug fixes of our products using the email address you provided while downloading our products. You are free to unsubscribe from such emails at any time using the link at the bottom of the email.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, if you have subscribed to such emails and promotional material. You are free to unsubscribe from such emails at any time using the link at the bottom of the email.
  • From time to time, we may also use your information to contact you by email for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

You can read about our cookie policy in detail here. The information collected is completely anonymous.

Links to other websites

Our website may contain links to other websites of interest. However, we do not have control over websites other than twobigears.com. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at hello@twobigears.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 9/9 Brighton Street, Edinburgh EH1 1HD.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.